Redefining Retail—Four Forces Shaping Success in 2017
From Shopper to marketer… Transaction to lifestyle… Pharmacy to grocery Rx… Convenient to on-demand…. The change of pace in retail today is unprecedented. The past is no longer a predictor of the future. Demography is dead. Traditional categories are becoming obsolete. Digital is in the driver’s seat. In essence, the fundamentals of retail are being redefined and the playbook rewritten—in real time.