From Shopper to marketer… Transaction to lifestyle… Pharmacy to grocery Rx… Convenient to on-demand…. The change of pace in retail today is unprecedented. The past is no longer a predictor of the future. Demography is dead. Traditional categories are becoming obsolete. Digital is in the driver’s seat. In essence, the fundamentals of retail are being […]
By Retail News Insider In the retail industry, there’s a seemingly endless amount of research on everything from trends in food and fashion to consumer behaviors and preferences. Using strategic survey, shopper loyalty and other data, analysts are able to provide valuable insights to retailers and brands. Just as valuable is the direct feedback that […]
AmazonFresh, Instacart, Netgrocer, Peapod, Plated, Blue Apron, HelloFresh, PeachDish—and the list goes on. These are just a few of the many alternatives consumers now have to going to a traditional grocery store to stock their fridges and pantries. Since the very first online grocery shopping service hit the scene nearly two decades ago, sales and […]
Retail’s Digital Playbook—Secrets to Using Today’s Trendy Tech Terms By Retail News Insider We’ve all heard them before—a new word or phrase that suddenly starts making the rounds in meetings and online articles. Before you know it, everyone seems to be using it—from the CEO to the sales floor. At first it’s impactful. You think, […]
By Retail News Insider Over the coming decade, retailers will need to cater to at least four disparate generations of consumers without alienating the others. How will they do it? Understanding what drives each generation, where they differ and what brings them together—and what other factors come into play on the way to creating a […]
By Retail News Insider The explosion of technology that society has experienced over the past 20 to 30 years has been nothing short of transformational. It’s to the point that the youngest generations are now defined not by world events, but by their use of technology. No one has been immune from this exponential growth […]
By Retail News Insider Think shoplifting is a victimless crime? Think again. Whether you’re a retailer or a consumer—you pay the price for retail theft. Here’s how: Each year, U.S. retailers lose over $40 billion dollars due to the loss of physical inventory (shrink), according to the National Retail Federation (NRF). The majority of those […]
By Retail News Insider The line in the sand has been drawn. After years of getting pummeled by billions of dollars in losses due to payment fraud, the major U.S. credit card issuers gave merchants an ultimatum: upgrade to more secure EMV “chip card” technology or be on the hook for financial losses due to […]
By Retail News Insider Tens of millions of Americans have been victims of major hacks in recent years. As more consumers pay with plastic and begin to pay with their phones, they’re handing over more data than ever—from card numbers to email addresses to birth dates and more. With each swipe of the card, consumers […]
By Retail News Insider From beacons to mobile payments to the Internet of Things, there’s no shortage of new technologies in the retail market today. But making technology investments is a huge expense for retailers—one that goes far beyond simply buying new equipment or software. Retailers often have multiple locations to consider the costs for, […]
