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From Jim’s Desk: A Letter from the CEO

Nothing Is One Size Fits All Anymore The very definition of the word personalization means to design what you are doing to meet the needs of an individual. For retailers and brands accustomed to providing customers with items in mass, it may be daunting to think of personalization on a large scale for its customers. […]

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Top 5: Ways Shoppers Prefer to Provide Feedback

Shoppers’ desire to participate and provide feedback to retailers and brands is higher than ever before. But for the most engaged and valuable shoppers—those who love to discover new products and retail experiences and share them with the world—a toll-free number or comment card won’t do. Here are their top 5 preferred ways to provide […]

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